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Was 2010 the Year of Branding Mistakes?

Waffle_House2010 saw such remarkable stumbles in brand management, it’s hard to imagine what’s to come. From NBC dragging The Tonight Show through the mud to even worse decisions by their now-parent Comcast, we’re one month in and it has already been a bad year for marketing executives in America.

The first and most well known folly came with Apple’s iPad, which was met immediately with worldwide groans at the feminine-hygiene implications of it’s already underwhelming name, which prompted one commenter to muse, “I guess there aren’t many female higher-ups in the Apple organization…”

And while there are plenty of obvious better options, including iTablet, iSlate, or giving up on the now-cliche “i” branding altogether, at least the name made sense and wasn’t totally absurd.  “iPad” conjures up the power of the iPod, and it is, in fact, a notepad-like computer. So it’s not all bad.

No, all bad would have to go to Comcast, who recently announced that they are re-branding their core services of cable, internet, and phone access by naming them XFinity.  The name has been rightly met with scoffs in the blogosphere — scoffs so loud that now Time Magazine has picked up on the act.  It’s bland, it’s dense and indecipherable, and it is clearly from “the future,” circa 1989.

Remember Dunder Mifflin Infinity?  Yeah, that was a joke about bad corporate marketing decisions.  And now “Corporate” from The Office is paralleled by Comcast’s ownership of NBC — this is life-imitating-art genius that would never sell as a movie because it’s just too absurd.

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TheAtlantic.com Pulls Further Ahead in Web-success

Not much can be said for The Atlantic’s ever-blossoming website, except for that it is doing exactly what it needs to do in order to cement its status as king of the online highbrow monthlies. And it’s not just Andrew Sullivan.

It has everything I love in a website — short, conversational pieces; debate-themed features; a “forum” with tons of disparate sources giving their unique opinions.  It’s a crafty blend of Politico and the now defunct 23/6.

I applaud it.  One wonders when other sites will implement more of these excellent features.

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Hulu is Gaining on YouTube

Hulu.com is an amazing website.

An ironic partnership between Fox and NBC, Hulu is a video sharing site featuring high-quality, professional videos from each network’s primetime shows and webisodes — including the popular Saturday Night Live, The Simpsons, and Family Guy.  Since it’s inception just over a year ago, Hulu has also added plenty of extra content to its ranks, including viral video machines The Daily Show and The Colbert Report — and unlike YouTube, Hulu shows many of those programs in the form of full episodes, and even quite a few in HD.

And of course, the fix for YouTube was in as soon as Hulu launched.  Unlike other online content ventures from major media outlets, Hulu allows their videos to be imbedded in one’s blog or website — even full episodes.  Now, it appears as though Hulu will very quickly surpass YouTube in terms of advertising revenue:

The feat suggests traditional media companies can make money online without having to cede control to Google, as the music industry did to Apple, whose iTunes music store dominates the digital music market.

It also shows the difficulties other social networks might have in generating revenues from their amateur content.

Obviously, the ability to become associated with professional, monitored content is more appealing — for now — to advertisers than appearing on random YouTube viral videos is.  That easily explains why Hulu’s 6 million visitors is currently pulling in nearly as much as YouTube’s 80 million.  But I still believe that advertisers skittishness toward online advertising is on its way out, however slowly.

Why Coke or Pepsi or Budweiser thinks that flashing their logo on TV and in magazines is more valuable than flashing it on a website is beyond me.  Branding is branding, and they can reach just as many people on Facebook as they can in Maxim Magazine — only in Maxim, readers cannot click on their logo and be taken directly to the product’s website.  Yet advertisers still complain about “low click-through rates” — a marvelous concept that doesn’t even exist in other advertising mediums, but still manages to disappoint CEOs.

Once the internet becomes as integrated in our society as television, Hulu will have to have an audience, not just a product, to rival YouTube’s.  Until then, congratulations to them.  They’ve succeeded where other media companies have failed miserably for a decade.

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Where Newspapers Have a Future

Real Time with Bill Maher last week had an interesting moment in which P.J. O’Rourke and San Francisco Mayor Gavin Newsom were lamenting the loss of famous daily papers in big cities like the San Francisco Chronicle and the Rocky Mountain News.  After they were predictably deriding blogs for ruining newspapers but not reporting any news for themselves, panelist Alan Cumming said that the death of newspapers was “just part of the progression of technology,” and that eventually blogs will hire their own news staff to start ‘creating’ the news where papers left off.  The other panelists’ reaction could best be described as incredulous.

But what most people who find it fashionable to criticize new media never realize is that this has already happened.  Josh Marshall’s Talking Points Memo employs real, live reporters, as does Politico, which was recently described in a barely cutting edge magazine article as “the first internet newspaper.”

But Talking Points Memo, Politico, and Huffington Post, which doesn’t hide their pride at being a hybrid blog/newspaper, all have staffs, and they all create their own news in addition to linking widely to other sources.  This is the future of big ticket journalism, and its critics are soon reaching the point where they’re going to have to stop derisively calling anything without a print issue counterpart a “blog.”  We’re beyond that now.

Yes, local news will suffer. But Denver still has the Denver Post, and even if the Chronicle goes under, San Francisco will not be long without a daily paper.  In a city of millions, do you really think someone is going to pass up the opportunity to open a daily or weekly local newspaper operation?

Papers will be smaller, almost entirely local news-based, and perhaps published less frequently than daily.  And they will employ a newsroom staff of no more than 10 or 20 people, with maybe a dozen more writing part time, even in big city papers.  This is a business model which is completely sustainable.  And it involves significantly fewer people than most papers are used to employing, but that’s just because they haven’t yet been willing to ask the most obvious question of all:

How many more do you really need?

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Media Brilliance Alert

More stunning analysis from Peggy Noonan via Morning Joe, in reference to Obama’s performance at the G-20 summit vs. his campaign events in Europe over the summer:

“The difference is, that was presumptuous, this is appropriate.”

Good to know that showing up for an international summit with every significant leader on the planet can be deemed ‘appropriate.’  Can’t win them all, I suppose.

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Forget the Last 20 Years — Look at this Chart!

Conservative economist Greg Mankiw is upset by this meme which seems to be forming that Obama’s economic team is more special than any of Bush’s — which happens to include Mankiw himself.

So, in response to Paul Krugman’s post about the days of cronyism being over, Mankiw pulls out a large chart which purports to rank economists based upon their “academic accomplishments,” and wouldn’t you know it — plenty of folks from both Obama and Bush’s teams are on the chart.  Thus, Mankiw deftly proves that everything Bush ever did (cough *tap Mankiw* cough) is just as good as anything Obama will do:

Judging by this objective criterion, it looks like the two adminstrations are drawing economists from roughly the same talent pool.

Of course, the bulk of Obama’s team earned their chops by presiding over the largest and longest economic expansion in American history (Clinton Admin.); and Mankiw and his buddies get to stake their claim in the worst economic collapse since the Great Depression.

Continued…

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As Economy Falls, People in Hot Dog Costumes Rise

[This column first appeared in FlyerGroup newspapers on June 10th, 2009]

Driving down the street the other day, I noticed something odd on the side of the road. I couldn’t put my finger on it at first, but I knew something was different about the intersection I was sitting at waiting for the red light to turn. I looked around for a new business, a new sign, an upgraded stoplight — anything.

Then, I spotted him. A man, dressed as Uncle Sam, complete with red and white striped pants, an American flag blazer, and a red, white and blue top hat, was dancing and waving his arms around at the passing traffic on the street.

Bear in mind that I used to live in San Francisco, and in that place, this man wouldn’t be worth a second glance, but what in the world was he doing here in quiet, suburban Avon, Ind.?

After taking a moment or two to process his flailing, I eventually realized that he was attempting to direct the attention of the passing traffic to a tax preparation business that had set up shop in an adjacent strip mall. Clearly, the man needed a sign or a banner of some kind to actually be an effective advertisement, but who am I to tell Uncle Sam how to do business?

Continued…

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Will Avatar Spell Oscar’s Doom?

I had my reservations about the Academy Awards’ “Best Picture” category being expanded into 10 nominations when they announced it last year, and now that the nominees are out, some of my concerns have been confirmed — but there’s hope for absolution.

First, the obvious concern was that the category would become over saturated, with too many slots to fill and not enough quality films. Happily, I wouldn’t say that happened this year. The only real lenience the abundance of spots brought was allowing titles like “Up,” which was a very good movie but not a great one, to receive some recognition for its achievement. Up isn’t really in danger of winning the award, but a nomination is a fine accolade that it wouldn’t have gotten in a 5 nominee set.

But the real concern here is that the expanded category would be the beginning of the end for The Oscars as the last true semi-artistic award show. One would hate to see yet another show like the popularity-driven Grammys or the marketing-soaked Golden Globes (where lifetime achievement awards magically transform themselves into ads for upcoming features). And now, with the addition of the PR machine that is Avatar and the saccharine The Blind Side being added when they may not have been otherwise, some are suggesting that a win for either could spell disaster for the Oscar’s prestige.

Avatar was a fine film, and its normalization 3D gimmickery is something many a producer is cheering about. But if it were to somehow win best picture on the merits of being either paradigm-shifting or hugely popular (because if it wins, it probably won’t be on its merits as a film alone), then how long will it take for the diluted nominee field to include popular titles with even less artistic value? If there were ten nominees in the past, would Jurassic Park have snuck a best picture crown? Would Cameron have also won for Terminator 2?

I hope this is just nonsense and my such concerns are proven entirely ridiculous. And heaping this much pretense and gravitas onto an award show which is already considered meaningless by some is probably not healthy. But I do know one thing:  If Avatar wins, it probably won’t be because it was the best film out this year, and that’s not a good thing.

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From Humble Beginnings…

The Clinton Global Initiative does great things for impoverished nations the world over, none more important right now than Haiti. But where did this illustrious group start? An article about Doug Band from the Sarasota H-T sheds some light.

To donate to the Haiti relief efforts, please visit the Red Cross website or text “Haiti” to 909999 to instantly donate $10. I haven’t passed that message along since the quake, so it’s better late than never.

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Today’s Big Picture

I just rooted up (get it?) an impressive series of photographs by Myoung Ho Lee — call them portraits — of trees, with an artificial “canvas” behind them, to turn them into natural, artificially displayed, organic art:

A real tree in front of a backlit canvas

A real tree in front of a backlit canvas

Here’s a quote from the article:

Trees are attractive objects in that they enable people to think philosophically and appreciate aesthetically. But too often, we don’t recognize the value of ordinary mundane objects around us. Seeing trees in a refreshing way or restoring the value of trees is to awaken all beings on earth in my work.

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